Shipping policy

At Lianoc we aim to provide a reliable and convenient shipping experience. This Shipping Policy explains our order processing times, delivery estimates, and shipping costs.

1. Order Processing Time

Orders are generally processed within 1–2 business days after they are placed and confirmed.

Processing times may vary during holidays, promotional periods, or periods of high order volume.

2. Shipping Method and Delivery Time

We offer Express Shipping with the following estimated delivery times:

  • Preparation time: 1–2 business days

  • Transit time: 4–6 business days

  • Estimated total delivery time: 5–8 business days

The estimated total delivery time begins when you place your order and includes preparation and transit.

Please note that these timeframes are estimates and are not guaranteed. Delays may occur due to weather conditions, carrier operations, public holidays, or other circumstances beyond our control.

3. Shipping Costs

Shipping is free on all orders. No shipping fees will be charged at checkout under our current shipping policy.

4. Order Confirmation and Tracking

After placing your order, you will receive an order confirmation by email.

Once your order has been shipped, tracking information may be provided where available, allowing you to follow your package during transit.

Please allow some time for tracking information to become available after dispatch.

5. Delivery Delays

Although we aim to meet the estimated delivery timeframe, unforeseen circumstances may occasionally cause delays.

If your order has not arrived within the estimated delivery period, please contact our customer support team at contact@lianoc.shop We will do our best to assist you.

6. Shipping Address Accuracy

Customers are responsible for providing accurate and complete shipping information at checkout.

If you notice an error in your shipping address, please contact us as soon as possible. We cannot guarantee changes once an order has been processed or shipped.

7. Lost, Damaged, or Incorrect Orders

If your package appears to be lost or you receive a damaged or incorrect item, please contact us at contact@lianoc.shop with your order number and relevant details.

We will review the situation and work with you to determine the appropriate next steps in accordance with applicable law.

8. Returns and Right of Withdrawal

For products subject to the applicable legal right of withdrawal, customers have 14 calendar days to notify us of their decision to withdraw from the purchase, where required by the applicable regulations.

Some products may be excluded from this right where permitted by law.

For additional information about return eligibility, procedures, and refunds, please consult our Return and Refund Policy.

9. Contact Information

If you have questions about shipping, delivery, or an existing order, please contact us:

Store Name: Lianoc
Email: contact@lianoc.shop
Phone: +1 814-938-1000
Business Address: Glimeraid, 5580 Preston Rd, Frisco, TX 75034, United States

Thank you for shopping with Lianoc. We appreciate your trust in our store.