Privacy policy

At Lianoc, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, place an order, or contact our customer support team.

1. Information We Collect

We may collect the following types of personal information when you interact with our store:

  • Contact information: Your name, email address, phone number, and billing or shipping address.

  • Order information: Products purchased, order details, payment status, and delivery information.

  • Payment information: Payment details necessary to process transactions. Payments may be handled by third-party payment providers, and we may not have access to your full payment card details.

  • Technical information: Your IP address, browser type, device information, and other technical data collected when you visit our website.

  • Communication information: Messages, inquiries, and other information you provide when contacting us.

2. How We Use Your Information

We use personal information for legitimate business purposes, including to:

  • Process and fulfill orders.

  • Arrange shipping and delivery.

  • Process payments, refunds, and returns.

  • Communicate with you about orders and customer support requests.

  • Maintain, operate, and improve our website and services.

  • Detect and prevent fraud, unauthorized transactions, and security issues.

  • Comply with applicable legal, tax, accounting, and regulatory obligations.

  • Send promotional communications where permitted by law and, when required, with your consent.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve your browsing experience and website functionality.

These technologies may help us remember preferences, understand website traffic, analyze performance, and support certain marketing activities.

You can manage cookies through your browser settings and, where available, our website's cookie preference tool. Disabling certain cookies may affect some website features.

Where required by applicable law, we will obtain your consent before using non-essential cookies or similar tracking technologies.

4. How We Share Your Information

We do not sell your personal information in exchange for money. We may share information when necessary with trusted third parties, including:

  • Payment providers: To process payments and refunds.

  • Shipping and delivery providers: To deliver your orders.

  • Website and technology providers: To host, maintain, and operate our online store.

  • Analytics and marketing providers: To understand website usage and support marketing activities where permitted.

  • Professional advisers and authorities: Where necessary for legal, accounting, regulatory, or security purposes.

These parties may process information according to their own privacy policies and applicable legal obligations.

5. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, resolving disputes, maintaining business records, and complying with legal obligations.

When information is no longer needed, we will take appropriate steps to delete it, anonymize it, or securely dispose of it, subject to applicable legal requirements.

6. Data Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

7. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to the personal information we hold about you.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of your personal information.

  • Request restriction of, or object to, certain processing activities.

  • Request a copy of certain information in a portable format.

  • Withdraw consent where processing is based on consent.

  • Opt out of certain marketing communications or data-processing activities where applicable.

To exercise an applicable privacy right, contact us using the details provided below. We may need to verify your identity before fulfilling your request.

You may unsubscribe from promotional emails at any time by following the unsubscribe instructions in the message. You may still receive essential communications relating to your orders or account.

8. International Data Transfers

Your personal information may be processed or stored in countries other than the country in which you reside.

Where applicable law requires safeguards for international transfers, we will take appropriate steps to ensure that your information receives the required level of protection.

9. Children's Privacy

Our website is not intended to knowingly collect personal information from children in circumstances where parental consent or other legal authorization is required.

If you believe a child has provided personal information to us in violation of applicable law, please contact us so that we can review the matter and take appropriate action.

10. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of websites that we do not operate.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, or legal requirements.

Any updates will be published on this page with a revised “Last updated” date. We encourage you to review this page periodically.

12. Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Store Name: Lianoc
Email: contact@lianoc.shop
Phone: +1 814-938-1000
Business Address: Glimeraid, 5580 Preston Rd, Frisco, TX 75034, United States

We will review privacy-related inquiries and respond in accordance with applicable law.

Thank you for trusting Lianoc with your personal information.